1.1 All business exclusively by the following terms and conditions ( GTC) shall apply in the current version. Clients in accordance with the present terms and conditions can be both consumers and entrepreneurs .
1.2 entrepreneur is a natural or legal person or a legal partnership , who concludes a legal transaction in their commercial or independent professional activity. A legal partnership is a partnership that is equipped with the capacity to acquire rights and incur liabilities.
1.3 A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity .
2 Offer, conclusion
The products and services listed in the online shop of the vendor does not constitute a binding offer to the seller , it is rather the invitation to the customer to make a binding offer by placing an order.
By sending the order from the " virtual shopping cart " , the customer makes a binding offer regarding the items contained in this . Access this order will confirm the customer immediately by e -mail the seller .
The purchase comes with the explicit acceptance of the order in writing or delivery of the goods by the seller about. As far as the Seller is entitled to accept the offer of the customer within three business days after receipt of order .
All prices listed are retail prices including VAT plus shipping costs . The cost of packaging and shipping are included in the respective offer .
4 retention of title
The goods supplied by the Seller shall remain his property until full payment .
5 Delivery ocean; transfer of risk
5.1 Delivery will be made to reported respectively in the item description shipping. When ordering separate additional COD fees will be charged. The amount of the fee is stated in the item description. Please note that in addition to higher shipping costs as well as a delivery fee will be charged for DHL in the amount of € 2.00. This delivery fee is made on account of DHL and will not be shown on the commercial invoice .
5.2 If the customer is a consumer, the seller bears regardless of the transport in each case the risk of shipping . If the customer is an entrepreneur, all risks and dangers of the shipment to the customer once the goods have been transferred from the seller to the logistics contractor .
If you are a business (see paragraph 1.2 of our Terms and Conditions ) within the meaning of § 14 German Civil Code (BGB ) is not the right of withdrawal . ( Is any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity ) for consumers is :
You can cancel your contract within 14 days without giving reasons in writing ( eg letter, fax, email) or - also by returning the thing - if the goods before the deadline expires. The time limit begins after receipt of this instruction in text form , however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Director: Hans Rademaker
Heinrich -Hertz-Str . 9
E -mail: firstname.lastname@example.org
The European Commission has created an online platform to mediate online disputes. Visit the website at http://ec.europa.eu/odr.
In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits ( eg interest ) surrendered. If you can not or partially, or only return them in deteriorated condition or give us the performance received and benefits (eg benefits ) , you have to pay us compensation . For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods , as it is possible and customary in a retail store.
Transportable items are to be returned at our risk. You have to bear the costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have contractually agreed part payment provided . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation or the goods, for us with their reception.
End of cancellation policy
7.1 The right of withdrawal , unless otherwise provided , does not apply to distance contracts
7.1.1 the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed,
7.1.2 the supply of audio or video recordings or software if the delivered data carriers have been unsealed by the consumer ,
7.1.3 the supply of newspapers , periodicals and magazines , unless the consumer has given his contract phone ,
7.2 Please avoid damage and contamination of the product . Send the goods if possible in their original packaging with all accessories and with all packaging components to us. Use a protective outer packaging . If you do not have the original packaging, please provide a suitable package for adequate protection against transportation damage .
7.3 Please send as unfree not the goods back to us . We will reimburse you also like to request the postage in advance , if they are not to be borne by you .
7.4 Please note that the aforementioned paragraphs 7.2 and 7.3 are not a prerequisite for the effective exercise of the right .
8 Return costs when exercising the right of withdrawal , compensation for revocation
8.1 If the customer is a consumer ( any natural person who enters into a legal transaction for a purpose that can be attributed neither commercial nor their independent vocational activity ) a right of withdrawal according to § 312 para 1 sentence 1 BGB , he will be on exercise the right of withdrawal to pay the costs of returning the goods if the price returned the case of an amount of 40 , - does not exceed EUR or if at a higher price the thing the customer has the consideration or a contractually agreed partial payment at the time of the revocation not yet rendered , unless the goods are not as ordered. Otherwise the return consignment is free of charge for the customer . In all other cases, the seller bears the cost of return .
8.2 If a cancellation of the contract the customer has different to be made by § 346 paragraph 2 No. 3 BGB compensation for a deterioration of the goods , if the deterioration is due to handling of the matter , beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods , as it is possible and customary in a retail store.
9 Warranty, Liability
For liability and warranty , the statutory provisions .
The warranty period is 12 months for used items . Claims for damages remain unaffected by this provision . Limit any warranty implied warranty claims not one.
10 Consumer information for distance contracts relating to the purchase of goods
10.1 specifically not mentioned above conduct is not subject to the seller .
10.2 The essential characteristics of the goods offered by the seller as well as the validity of limited offers , please refer to the individual product as part of the internet publication. The time available for the contract language is German .
10.3 Complaints and warranty claims you may submit at the address given in the provider . Information for payment , delivery or performance , please refer to the offer.
10.4 In the online shop their explanation is only binding if they click within the purchase button " order" . Until then, you have the ability to detect and possibly correct by pressing the " Back " button of your browser to the previous page or to cancel the order process by leaving the side of your entries.
10.5 The seller saves the text of the contract after contract and he is not from the customer not available . We send the customer but after the conclusion of an order confirmation with all information to the given e -mail address in which you once again all the essential information regarding your order , our Terms and Conditions , your cancellation / return policy are communicated . You have the option to print the General Terms and Conditions and your order with all data entered during the order process . With the print function of your browser you also have the option of printing the contract text . You can also save the contract text in which you store it by clicking the right mouse button the website on your computer. After completing the order process you is the text of the treaty is no longer available .
11 final provisions
11.1 The contractual relationship between the seller and the customer and the respective terms and conditions of the law of the Federal Republic of Germany. If the customer is a consumer, the existing under the laws of the country of residence of the customer in favor of the consumer's existing legal provisions and rights of this agreement shall remain unaffected. The application of the CISG is excluded.
11.2 Are aforesaid provisions entirely or partially ineffective or become part of the contract , the contract shall remain valid . Where provisions have not become part of the contract or invalid, the contents of the contract in accordance with statutory regulations.